icom4 offers 3 accreditation levels, Foundation Accreditation is mandatory
ICOM4 Foundation Accreditation
ICOM4 Foundation Accreditation equips you to administer and interpret the results of the ICOM4 platform as an expert and is a prerequisite to level 1, 2 and 3 accreditation courses.
This one-day foundation course will help you to:
ICOM4 Foundation Accreditation equips you to administer and interpret the results of the ICOM4 platform as an expert and is a prerequisite to level 1, 2 and 3 accreditation courses.
This one-day foundation course will help you to:
- Explain the history and research of ICOM4
- Understand the ICOM4 platform and how our smart data analytics helps companies and teams improve performance
- How to positively frame assessments to gain maximum levels of motivation and participation
- How to select appropriate assessments to meet specific needs: strategic alignment, workforce development, customer service satisfaction
- How to link the ICOM4 Quadrants and 16 Drivers to a company's strategic outcomes, values and brand promise
- How to interpret and debrief the ICOM4 assessment results, by asking the right questions prior to linking to development solutions
- How to input development solutions to provide a workforce development guide
- How to order/setup assessments including requesting custom drivers
Level 1 - Leader and Team(s) - Raising Performance and Engagement Levels
On completion, you will have the skills and knowledge to:
On completion, you will have the skills and knowledge to:
- Interpret leadership and team results
- Link results to development programmes for: leadership development, team development and breaking down silos between internal teams
- Post development: pulse check changes in performance to fine tune development intervention, and provide a measurable ROI on development costs
Level 2 - Executive and Management - Creating Synergy and High Performance within Management
On completion, you will have the skills and knowledge to:
On completion, you will have the skills and knowledge to:
- Identify the synergy and misalignment between upper management, provide consultation to management, to assist in the interpretation that the results will have on the current and future performance and capabilities of the business
- Link results to a companies ability to execute strategy, maintain a strong culture and guide the workforce towards a desired outcome
- Post consulting: pulse check changes in management alignment to fine tune and realign management priorities and provide a measurable ROI on management performance and capabilities
Level 3 - Sales, Service and Client - Improving Client Retention and Satisfaction Levels
On completion, you will have the skills and knowledge to:
On completion, you will have the skills and knowledge to:
- Identify the current capabilities of sales and service personnel and the impact this has on each client
- Link results to development programmes for: sales development, customer service development and quickly raising the satisfaction levels of clients
- Post development: pulse check client satisfaction levels to fine tune development intervention, providing a measurable ROI on development costs